Privacy Policy
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or use our services.
Contact Us for Any Inquiries
We’re here to help with questions, bookings, or additional information.
Information We Collect
We may collect personal information including, but not limited to:
- First name
- Last name
- Email address
- Phone number
- Billing and payment details
- Travel preferences and booking information
- IP address and website usage data
This information is collected only when necessary to provide our services or improve your experience.
How We Use Your Information
Your personal information is used to:
- Process bookings and payments
- Arrange travel services and itineraries
- Communicate booking confirmations and updates
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory requirements
We only use your data for legitimate business purposes related to your travel experience.
Data Sharing & Third Parties
We may share your information with trusted third-party service providers, such as accommodation partners, transport operators, and payment processors, solely to fulfill your travel arrangements. These partners are required to handle your data securely and in accordance with applicable privacy laws.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
SAMATRIP™ takes appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. You may choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.
Your Rights
In accordance with applicable data protection laws, including GDPR, you have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. SAMATRIP™ is not responsible for the privacy practices or content of these external sites.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please don’t hesitate to contact us. Our team is happy to assist you.
Location
Smyrilshlíð 10, 102 Reykjavík, Iceland
Support
Mon - Fri: 9am to 4pm Icelandic time