The Traveller (hereafter named “you” or “your”) and Samatrip Sama Trips ehf, Kt: 540524-1300 (hereafter named “Sama Trips ehf, Kt: 540524-1300 ”, “we”, “our” or “us”), agree to enter into the following:
By accessing, browsing, using, and/or completing a reservation through our website or through our approved reseller’s or booking agents , or Online Travel Agencies (OTA’s ) you acknowledge and agree to have read, understood, and agreed to the terms and conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Samatrip .
Samatrip is a licensed day tour operator. we specialize in private tailor made expeditions .Reservations and bookings for our services can be made on our website “iceparadisetours.is” or through our approved resellers & booking agents , online travel agencies Should you encounter any problems, you can contact our customer care team at “[email protected]” Its is requested to you to provide all information required when booking. Completed bookings will be sent a confirmation email, which includes a voucher/ticket containing booking confirmation number. Please bring this confirmation with you on the day of the tour, as this will act as proof of payment & reservation. Be aware that you are responsible for providing the correct information required by our booking process, and we cannot be responsible for any mistakes made during the booking process. In the event of a discrepancy, such as booking mistakes where the wrong date and/or the incorrect number of participants was booked, please contact our customer care team at [email protected] as it may not be possible to make amendments to your reservation when it gets closer to your departure date.We will try to come up with best solution possible
The Lead traveler making the booking accepts these conditions on behalf of all members of their travel group and is responsible for payment due from the group in its entirety.
License
Sama Trips ehf, Kt: 540524-1300 grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.
These Terms & Conditions are a contract between you and Sama Trips ehf, Kt: 540524-1300 (referred to in these Terms & Conditions as “Sama Trips ehf, Kt: 540524-1300“, “us”, “we” or “our”), the provider of the Samatrip website and the services accessible from the Samatrip website (which are collectively referred to in these Terms & Conditions as the “Samatrip Service”).
You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Samatrip Service. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.
Definitions and key terms
To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Samatrip Registered that is responsible for your information under these Terms & Conditions.
- Country: where Samatrip or the owners/founders of Sama Trips ehf, Kt: 540524-1300 are based, in this case is Iceland
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Iceland Paradise Tour’s website and use services offered in this case which private tailor-made travel arrangements
- Service(s): refers to the private tailor-made travel arrangements provided by Samatrip as described in the relative terms (if available) and on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Website: Samatrip .”’s” site, which can be accessed via this URL: https://iceparadisetours.is/
- You: a person or entity that is registered with Samatrip to use the Services.
Restrictions
You agree not to, and you will not permit others to:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the platform available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
- Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Samatrip, Sama Trips ehf, Kt: 540524-1300 or its affiliates, partners, suppliers or the licensors of the website.
Cookies
Samatrip, Sama Trips ehf, Kt: 540524-1300 uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
For More details Please refer to our Cookie Policy
Cancellation and Refund Policy
All bookings of scheduled tours, operated by Samatrip, Sama Trips ehf, Kt: 540524-1300 require a minimum of 24 hours notice to cancel a booking for a 100% refund. If cancellation is made after this time no refund is given. We will always endeavor to reschedule you onto a new trip departure, where possible
Refunds
If you have booked a private tailor-made with Samatrip, and wish to cancel the following conditions apply: More than 7 days notice we will refund 90% of the cost of the tour. This covers our transactional and direct costs due to cancellation.
Less than 7 days, but more than 48 hours notice, you will be refunded 50% of the tour price.
Less than 48 hours notice no refund is provided. We will always endeavor to reschedule you onto a new trip departure, where possible.
If you have only paid a deposit when the cancellation request is received please note that the cancellation fee is based on the full tour price and not a percentage of the deposit amount.
For More details please refer to our Cancellation & Refunds Policy
Pricing & Payments
We accept all major credit and debit cards. Purchases made via a credit/debit card will go through 3D Secure. We require the full amount at the time of booking.
The preferred & Official currency for the payment of services Samatrip, Sama Trips ehf, Kt: 540524-1300 offers is Icelandic Krona (ISK) unless otherwise stated. Any pricing advertised in ISK by us on our website , communications , social media platforms , through our approved resellers , suppliers, booking agents is subject to rate fluctuations. Therefore, any price not advertised in ISK must be taken as indicative only with the ISK price taking precedent.
Your card will always be charged in ISK. We also received a refund from ISK. Since we do not charge any booking or transaction fees, we cannot be held liable for any losses due to fluctuations in currency exchange rates during transactions, nor any third-party transaction fees that may occur at the time of your payment and/or refund. Keep in mind that your card issuer may charge you a foreign transaction fee. As a local operator, we cannot be responsible for currency fluctuations and/or additional fees outside our control that may be applied, such as bank fees, transfer fees, credit card fees, etc.
All prices mentioned on our website are current prices and include value-added tax (VAT). We reserve the right to alter or change already published prices on our website without prior notice in case of economic changes, including but not limited to, currency fluctuation, inflations, increased cost of supplies, government taxes, force majeure events, or any such cost increases which are outside our control. Prices are guaranteed against any surcharge after an invoice has been issued unless the increase is due to government laws or currency changes and amounts to 5% of the tour price or more. The amounts that exceed 5% will be charged and you will be entitled to cancel your booking with a full refund if the surcharge exceeds 10%. Any increase due to changes in government laws, i.e., tax changes, will be added to the invoice. In case of VAT or other tax changes, prices will change accordingly. Price changes affected by tax changes will apply to all reservations, although reservations have been confirmed on previous prices or payment has already been made. All prices are inclusive of VAT and are subject to any official tax changes.
PICK UP & DROP OFF SERVICES
We offer pick-up and drop-off services for most of our tours. Please read the tour descriptions very carefully to see if pick-up and drop-off services are included in the price, can be added as extras, or if the tour/activity in question only offers the option of meeting us on location.
You as the traveler are responsible for your pick-up, which includes providing us with your preferred pick-up location in time, as well as being ready at the correct time for the pick-up of your tour. We do pick-ups and drop-offs within the Reykjavik Capital Area. If your hotel or accommodation is located in a walking zone, or where tour operators are not allowed to do pick-ups/drop-offs in the downtown area of Reykjavik City, you will be assigned your nearest bus stop location. We will provide you with information on your pick-up time and location on your voucher which is provided upon booking. If you are unsure when to be ready for your scheduled tour, please contact Samatrip TEAM.
Please note that missing the pick-up does not entitle you to a refund of the price paid for the services. You are responsible & advised to be ready for pick-up at the assigned pick-up point from the start of the pick-up time to not miss our guides when they arrive to pick you up. Please kindly make sure to provide us with most suitable & preferred method of communication preferably WhatsApp # / cell no of lead traveller of the group while you visiting iceland. The lead traveler is requested to assemble with his group at designated pick up location. If you have missed the start time for your tour, you are not entitled to a refund. However, when possible, we will try to reschedule your tour to another day. This is not guaranteed and is subject to availability. It is your responsibility to reach out to us if you have missed your tour to request a rescheduling.
If there will be possible & viable scenario , we can arrange pick-ups outside of the Reykjavik Capital Area if in direction of the tour, with sufficient notice. Be sure to get written confirmation with an alternative pick-up point and time. Please contact Samatrip to work out if this is possible for your tour.
Meeting Us on Location
You as the traveller is responsible & kindly requested to arrive at meeting point for scheduled tour on time. This includes being ready at the correct time at the correct location in time for your tour. We will provide you with information on the meeting point for your tour on the voucher provided upon booking. If you are unsure when to arrive for your scheduled tour, please contact Team Samatrip.
Please kindly note that if failed to arrive in time for your scheduled tour and/or do not arrive at the correct meeting point at the specified time for your tour, you are not entitled to a refund of the price paid for the services( in our private tailor made travel arrangements. If you have missed the start time for your tour, you are not entitled to a refund. However, when possible, we will try to reschedule your tour to another day. This is not guaranteed and is subject to availability. It is your responsibility to reach out to us if you have missed your tour to request a rescheduling.
Travel Insurance
As with all world travel, we strongly recommend & kindly request that you must purchase a travel insurance policy before traveling to cover your cost should you have to cancel your travel reservation with short notice. It is your responsibility to take out comprehensive travel insurance that covers all eventualities including force majeure, flight cancellations, and other disruptions to your travel.
ICELANDIC WEATHER CONDITIONS
All tours and outdoor activities are dependent on weather and general conditions, which is unpredictable in in Iceland, particularly in winter. We reserve the right to altar routes, itineraries, and departure times, or cancel your tour with your and our guides’ safety in mind, should the necessity arise. If we cancel your tour due to weather or unforeseen events, you will be refunded in full. if you as the traveller decides to cancel your tour, because of of weather, but we are still operating the tour, you will not receive a refund.
Any tour that is scheduled will only go ahead will have taken weather and safety into account.
Due to unpredictable weather in ICELAND, road and travel conditions can change. This is especially valid for traveling during winter in Iceland. Our guides are experienced in dealing with changing conditions and their number one priority is to make decisions with your safety in mind. It is kindly requested to understand & respect their judgement , authority to do so .
CLOTHING
Appropriate footwear and suitable outdoor clothing must be worn. We reserve the right to refuse participation to you if you are dressed inappropriately or with inappropriate footwear, as this can put your well-being and safety at risk.
Although specific clothing types are not expressed here, it is important to consider that the Icelandic weather forecast is changeable and temperate. This means clothing should account for wet, windy, and cold weather, even in summer. Our guides will have the final say in allowing you to take part in any of their extra bookable activities based on your preparedness for the tour. You will not be eligible for a partial refund in the case that your suitability stops you from taking part in activity.
Assumed Risk & Outdoor Activities
Travellers who participate in activities and tours operated by Samatrip are doing so at their own risk, and must follow the guidelines and rules outlined by the the guide, and behave in a responsible manner. All outdoor activities can carry some risk, some more than others, and we strive to maximum possible extent to make our organized expeditions safe & compliant with international safety standards .However Samatrip does not assume any responsibility for accidents that are caused by its clients or can be traced to their own actions or are caused by factors outside of human control. When purchasing your tour/activity you agree to these conditions, and understand that you take full responsibility for your own safety. For some tours and activities you may be requires to sign an additional liability form in order to participate.
It is your responsibility & we request you to please fully read the tour description, that details what each tour entails. If you are unsure whether you are able to take part in all activities it is your responsibility to contact Samatrip TEAM before the tour to cover any uncertainties.
Reviews & Feedback
Samatrip is committed to provide exceptional private tailor-made travel arrangements to its clients, with focus on white glove treatment & best value for money for our travel arrangements. But at the same time , we believe that there is always room for improvement , We would highly welcome reviews/feedback , which will surely guide us to improve our service delivery & most importantly ” the travel experience ” , Please kindly do reach us at [email protected] with your much awaited feedback.
Alcohol & Drugs
We reserve the right to refuse participation to any traveller who we believe is under the influence of alcohol or drugs. In such scenarios, no refund shall be given. Our guides reserve the right to refuse participation to any customer whose conduct or manner is likely to offend, upset or put other travellers or our guide in danger. In such cases, full cancellation charges apply.
Your Suggestions
Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to Samatrip with respect to the website shall remain the sole and exclusive property of Samatrip.
Samatrip shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.
Your Consent
We’ve updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or booking our services (private tailor-made tailor travel arrangements] you hereby consent to our Terms & Conditions.
Links to Other Websites
This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Samatrip . We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Changes To Our Terms & Conditions
You acknowledge and agree that Samatrip may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Samatrip sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Samatrip when you stop using the Service. You acknowledge and agree that if Samatrip disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.
If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.
Modifications to Our website
Samatrip reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.
Updates to Our website
Samatrip may from time to time provide enhancements or improvements to the features/ functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).
Updates may modify or delete certain features and/or functionalities of the website. You agree that Samatrip has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.
You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.
Third-Party Services
We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that Samatrip shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Samatrip does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Term and Termination
This Agreement shall remain in effect until terminated by you or Samatrip, Sama Trips ehf, Kt: 540524-1300.
Samatrip, Sama Trips ehf, Kt: 540524-1300 may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from Samatrip, Sama Trips ehf, Kt: 540524-1300 , in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.
Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from your computer.
Termination of this Agreement will not limit any of Samatrip‘s rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.
Copyright Infringement Notice
If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.
Indemnification
You agree to indemnify and hold Samatrip, Sama Trips ehf, Kt: 540524-1300 and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.
No Warranties
The website is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the
maximum extent permitted under applicable law, Samatrip , on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Samatrip provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, , systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither Samatrip nor any Samatrip ‘s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information, content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that the website, its servers, the content, or e-mails sent from or on behalf of Samatrip are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of Samatrip, Sama Trips ehf, Kt: 540524-1300 and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website.
To the maximum extent permitted by applicable law, in no event shall Samatrip,Sama Trips ehf, Kt: 540524-1300 or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Samatrip or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Please note that we cannot be held responsible for damaged luggage if it is taken on the tour.
We cannot be held responsible for any losses, expenses, damages, accidents, injuries, sicknesses, schedule changes, or other factors due to weather, war, strike, natural disasters, or any other unforeseeable causes beyond our control (force majeure). We act in good faith and cannot be held responsible for defaults or delays of organizations such as individual agencies, hotels, other tour operators, resellers, bookings agents, airlines, guides, restaurants, or any other person‘s or company‘s act.
In the case of any changes to flights (domestic and international), you are responsible for any additional costs incurred as a result of such changes (i.e., additional hotel nights, meals, transfers, etc.), at the time provided. We, therefore, advise & request all travellers to have comprehensive travel insurance to meet all contingencies.
The estimated duration of tours as indicated on our website are standard times and can vary according to the road and/or weather conditions, and if any extra bookable activity is added to the tour. Punctuality is a key objective of our operations. However, delays may occur for unforeseen reasons. We cannot be made responsible for losses that you may face due to delay, regardless of whether the loss is direct or indirect.
Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
This Agreement, together with the Privacy Policy and any other legal notices published by Samatrip on the Services, shall constitute the entire agreement between you and Samatrip concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Samatrip .”’s” failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND Samatrip AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.
o failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.
Amendments to this Agreement
Samatrip reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Samatrip .
Entire Agreement
The Agreement constitutes the entire agreement between you and Samatrip regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Samatrip .
You may be subject to additional terms and conditions that apply when you use or purchase other Samatrip ‘s services, which Samatrip will provide to you at the time of such use or purchase.
Updates to Our Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.
Intellectual Property
The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Samatrip , its licensors or other providers of such material and are protected by Iceland and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Samatrip, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.
Agreement to Arbitrate
This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Samatrip .”’s”
INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Samatrip concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
Notice of Dispute
In the event of a dispute, you or Samatrip must give a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: [email protected]. Samatrip will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Samatrip will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Samatrip may commence arbitration.
Governing Law & Jurisdiction
These terms and conditions are subject to Icelandic laws, rules, and regulations. Any disputes arising out or in connection with this agreement shall exclusively be submitted to and dealt with by the District Court of Reykjavik.
Binding Arbitration
If you and Samatrip don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Either party may seek any interim or preliminary injunctive relief from court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.
Submissions and Privacy
In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Samatrip without any compensation or credit to you whatsoever. Samatrip and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, and marketing the services using such ideas.
Promotions
Samatrip may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.
Any promotions held outside our website by resellers, booking agents, and online travel agencies cannot be applied to any direct bookings with us. All sales of gift cards by us are delivered by e-mail after the purchase is completed. All gift cards are charged upon sale and are non-refundable in all circumstances, but can be transferred to someone else.
Please note that all special offers such as promotional codes only apply to the price of the tour and cannot be applied afterward in the form of a refund. When offered, promotional codes and/or other special offers must be entered into the relevant field located on the payment page upon check out at the time of booking to be valid and applied. Extra bookable activities and rental gear are not subject to discount
Typographical Errors
In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.
Miscellaneous
If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Samatrip . Samatrip will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. Samatrip operates and controls the Samatrip Service from its offices in Iceland . The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Samatrip Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the Samatrip Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and Samatrip concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.
Disclaimer
Samatrip is not responsible for any content, code or any other imprecision. Samatrip does not provide warranties or guarantees.
In no event shall Samatrip be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Samatrip Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. Samatrip is a distributor and not a publisher of the content supplied by third parties; as such, Samatrip exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Samatrip Service. Without limiting the foregoing, Samatrip specifically disclaims all warranties and representations in any content transmitted on or in connection with the Samatrip Service or on sites that may appear as links on the Samatrip Service, or in the products provided as a part of, or otherwise in connection with, the Samatrip Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Samatrip or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty.
Price and availability information is subject to change without notice. Without limiting the foregoing, Samatrip does not warrant that the Samatrip Service will be uninterrupted, uncorrupted, timely, or error-free.
Contact Us
Don’t hesitate to contact us if you have any questions.
- Via Email: [email protected]
- Via Phone Number: +354-788-4202
- Via this Link: https://samatrip.is/contact-us